TELEPHONE ANSWERING You are not available, your offices are closed or a surplus of calls, the telephone operator takes your calls and informs your customers, and this in the name of your company. and the message with the communications tools of your choice transmits to you instantaneously. CATCH OF MESSAGES The telephone operator in load of your company will take your messages including: name, No of telephone, name of the company and reason of the call of the appealing one. Your messages will be transmitted instantaneously to the communications tools of your choice: telephone, cellular, email, messages texts, etc ORDER TAKING During the closing of your company, your customers will be able to order your products and this, you have only to provide the sheets of order which the agent will fill and send only if information is complete. GENERAL INFORMATION WITH THE CUSTOMERS Consist to give basic information relating to the company and to answer the related questions your opening hours, the services which you offer and etc |
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Proactive Monitoring Anticipates and Prevents ProblemsMonitoring means more than reactively responding to "system down" alerts. A solid monitoring foundation delivers the necessary reports and analysis to anticipate when to expect an issue, whether it's scalability or system instability. By applying the Anticipation Advantage methodology, we take proactive steps to stay on top of the minor symptoms before they have a chance to become larger problems. |
Work With Expert Database AdministratorsA well-structured, highly available and high-performance database is crucial to any multi-tiered application. That’s why we collaborate with you to design the best database solution that incorporates our Anticipation Advantage methodology and ensure the success of your business. With Biznisconsult consultants, we become an extension of your team. In building that team, a senior database administrator is a key member of your dedicated staff of experts. Rather than simply engaging with reactive support, your application architects can work directly with an experienced DBA to jointly support the growth of your hosted application. From the ground up, we design our database services to include the essential functions to optimize a MySQL database Server environment. |
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Dedicated Servers with SUNPHINX come with everything you need to host your applications and datas, all including in the base price:
- Bulit-in 24x7x365 Technical Support with Remote Hands & Eyes in the Data Center
- Full Self Service capabilities including OS Reloads and Reboots
- Automated OS Patch Distribution
- Industry leading name brand servers
- Core netwok security with migration options
- State of the art Linux CentOS, Fedora compliant data centers and network
- World-class network with >Tera or Giga bps capacity
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Proper Backup Process Assures ContinuityHaving a reliable and efficient business continuity plan for your systems should never be an afterthought for your infrastructure. With our hosting Partners, we tailor a plan that incorporates not just a backup solution for every customer but also an array of high-availability options that are fully managed by your assigned team of certified engineers. We also ensure, from your initial consultation, that your specially designed business continuity plan can handle any disaster recovery or compliance needs your business may demand. We also perform monthly consultations to review our business continuity strategy and plan for any future changes. |
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Add-on Services
